dah888 Terms and Conditions
Please read all terms and conditions carefully before using this platform. This document forms a legally binding agreement between you and dah888.
dah888 (hereinafter referred to as "Platform", "we" or "Company") is an online betting and casino service for Bangladesh. The terms and conditions described in this document apply between you (the user) and dah888. Using the platform means you are giving full consent to all the terms below.
1 General Terms
By using the dah888 platform you confirm that you have read and agree to these terms and conditions, our privacy policy and responsible gaming guidelines. These terms apply to all users — whether registered members or guest browsers.
The Company reserves the right to change, amend or cancel any part of these terms and conditions at any time without prior notice. If you continue to use the platform after updated terms are published, you will be considered to have agreed to those changes.
2 Account Registration and Management
Registering an account is required to use the full services of dah888. You must provide accurate and complete information at the time of registration. Providing false or misleading information may result in account termination.
- Each individual may open only one account. Operating multiple accounts is strictly prohibited.
- Keeping your account password confidential is entirely your responsibility.
- Any unauthorized use of your account must be reported to us immediately via live chat.
- Allowing third parties to use your account is prohibited.
- If any information provided at registration changes, updating your account profile is mandatory.
3 Eligibility and Age Requirement
To use the dah888 platform you must meet the following eligibility requirements:
- You must be at least 21 (twenty-one) years of age. Use of this platform by minors is strictly prohibited.
- You must be located in a country or region where online gaming is not legally prohibited.
- You must be mentally competent and capable of giving consent to agreements independently.
- You are not enrolled in any self-exclusion program.
4 Deposit and Withdrawal Policy
Deposit
The following mobile wallet services can be used to make deposits at dah888: bKash, Nagad and Rocket.
- Minimum deposit amount: ৳300 (three hundred taka) for each method.
- All transactions will be completed in Bangladeshi Taka (BDT).
- Deposits are generally credited to your account instantly.
- The payment details provided must be registered in your own name.
- Deposits made using third-party wallets are not accepted.
Withdrawal
Withdrawal requests are generally processed within 15 minutes to 2 hours.
- Minimum withdrawal amount: ৳500 (five hundred taka).
- Withdrawals can only be made using the same method that was used for the deposit.
- Large withdrawal amounts may be held if KYC verification has not been completed.
- Active bonus wagering requirements must be fulfilled before making a withdrawal.
- Withdrawals may be suspended if any suspicious activity is detected.
5 Bonus and Promotion Terms
Welcome Bonus
The dah888 welcome bonus offers new members a 100% match bonus on their first deposit, up to a maximum of ৳8,000.
- Example: A deposit of ৳1,000 gives a bonus of ৳1,000 — total balance ৳2,000.
- Example: A deposit of ৳18,000 or more gives a maximum bonus of ৳8,000 — total balance ৳26,000.
- To cash out the bonus, a wagering requirement of 15 times (15x) the bonus amount must be fulfilled.
- Each account is entitled to receive the welcome bonus only once.
- If an attempt is made to claim the same bonus through multiple accounts, both accounts will be terminated.
General Terms for Promotions and Offers
- Each promotion has its own validity period and terms which will be clearly stated on the offer page.
- The Company reserves the right to change, suspend or cancel any promotion at any time.
- Bonuses may only be used on eligible games; certain games or categories may be excluded.
- If misuse of a promotion is suspected, the bonus may be cancelled and the account reviewed.
- Promotional offers are for personal use and are non-transferable.
6 Gameplay Rules
Game Operations
All games on dah888 are operated through the software of third-party game providers such as PG Soft, JILI, Pragmatic Play, Spribe and others.
- Game outcomes are determined entirely based on Random Number Generator (RNG) technology.
- If a technical error occurs in any game, the bets for that round may be cancelled.
- If a game is interrupted mid-round due to loss of internet connection, the result will be saved once that round is completed.
- Game rules and payout structures are described in detail on each game's own page.
Sports Betting
When betting on sporting events including cricket, football, kabaddi and others, please keep the following in mind:
- Once a bet is confirmed, changing or cancelling it is generally not possible.
- If an event is cancelled or postponed, bets will be refunded or kept in accordance with Company policy.
- Odds in live betting may change at any time.
- Placing coordinated bets on the same event from multiple accounts is prohibited.
7 Responsible Gaming Policy
Our Commitment
dah888 believes that gaming should be a means of entertainment, not a way to earn a living. We ask all our members to enjoy games responsibly.
- You can set deposit limits, loss limits and session time limits for yourself.
- A Self-Exclusion feature is available to temporarily or permanently restrict yourself from the platform if needed.
- If signs of gaming addiction appear, contact our support team immediately.
- Never place bets with borrowed money.
8 Privacy and Security
Data Protection
dah888 gives the highest importance to the protection of your personal information. We keep all transactions and personal data secure using SSL encryption technology.
- Your personal information will never be sold to third parties.
- Information necessary to improve our services and meet legal obligations may be retained.
- We use automated monitoring systems to detect suspicious activity.
- To learn more about our privacy policy, visit the Privacy Policy page.
9 Prohibited Activities
The following activities are strictly prohibited
If any user engages in any of the activities below, their account will be terminated immediately and action will be taken in accordance with applicable law:
- Money laundering or conducting any illegal financial activity.
- Using bots, scripts or other automated software to gain an unfair advantage.
- Using or attempting to hack another person's account.
- Creating multiple accounts to abuse bonus benefits.
- Attempting to win dishonestly by exploiting any error or bug in the gaming system.
- Engaging in harassing behavior toward other users or staff.
- Attempting to complete account verification using false identity or documents.
- Reproducing or distributing any part of the platform without authorization.
10 Account Termination and Suspension
Termination at the User's Initiative
You may request to close your account at any time. Before closing the account, please ensure that:
- Any eligible balance in your wallet has been withdrawn.
- There are no active bonuses or pending transactions.
- Contact live chat to request account termination.
Termination at the Company's Initiative
dah888 may terminate or suspend any account without prior notice in the following circumstances:
- Violation of these terms and conditions.
- Fraudulent or suspicious activity.
- Failure to provide verification documents.
- Compliance with legal obligations or regulatory directives.
11 Limitations of Liability
Disclaimer of Liability
dah888 is not liable for the following:
- Losses caused by internet disconnection or technical issues.
- Inconvenience caused by errors in third-party game software.
- Losses resulting from unauthorized use of an account (where user negligence is established).
- Unforeseen circumstances (Force Majeure) — natural disasters, government restrictions, or war.
12 Changes to Terms & Contact
Update Policy
dah888 reserves the right to change these terms and conditions at any time. For significant changes, we will publish a notice on the platform or send information to the registered email.
Updated terms and conditions will be considered effective from the date of publication. If you continue to use the platform after changes are made, you will be deemed to have agreed to the new terms and conditions.
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali.
For more information, please visit our FAQ, Privacy Policy, and Responsible Gaming pages.